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FAQs

What is 14k gold filled?

14k gold filled is durable and resistant to tarnishing. 14k gold filled jewellery is composed of a solid layer of gold mechanically bonded to a base of copper. The technique makes gold filled jewellery very strong, durable and waterproof. 

Can I swim and shower in my Ajay?

Yes, absolutely. All of our pieces are designed to be enjoyed in and out of the water. 

How do I clean my Ajay pieces?

To give your jewellery back that new shine, gently rub your pieces with a silver jewellery cleaning cloth, avoiding the freshwater pearls. This helps bring back that brand new shine that we know, and love! 

Warranty

Ajay Label Jewellery offers a 6-month warranty on all jewellery pieces from the date of your purchase. We provide a repair service if the product is defective or faulty. 

You will be responsible for paying your own shipping cost for repairs. Our product warranty does not cover items due to normal wear and lack of care due to not following our recommended care instructions.